Open a Support Ticket If you’re struggling to find help in our Help Center, we have fast & friendly support ready to answer your questions. Your Name (required) Your Email Address (required so we can reply) Which app are you using? (please select carefully. Not sure?) Teleprompter Lite Teleprompter Premium Teleprompter Premium for Mac Video Teleprompter Lite Video Teleprompter 3 Video Teleprompter Premium Mac Control Soundboard Studio Lite Soundboard Studio Soundboard Studio 2 Your Question or Issue Please be as descriptive as possible. It is helpful to describe exactly what your issue or question is regarding, and any details related to it. Attach a Screenshot (required) Attaching a screenshot always helps us answer questions quickly so we can identify the app and version easily. Please attach a screenshot of the app or the issue. How to capture a screenshot → If you're unable to screenshot your issue: Please screenshot the just app itself. It helps us identify the app, your device and version very easily.